Crystal Electronics Inc represents Branson Ultrasonics as their Canadian Authorized Repair and Service Centre.
We are committed to providing exceptional customer service and precision, timely repairs to the Bransonic tabletop ultrasonics, Sonifiers and industrial ultrasonic tanks and generators.
We make it easy for the end users requiring repair service. You only need to call our friendly customer service and provide your information. We will fax or email you a RMA (return merchandise authorization) label which is attached to your box containing the equipment being sent in for repair. You attach the waybill from your preferred courier and ship your unit in.
Once received into our shop we get to work. Your equipment is assessed by our qualified technicians. We will provide you with a free no obligation estimate for the repair. We also provide you with the cost to upgrade to a new unit so that you have all the information necessary to make an educated decision. If you wish to go ahead with the repair you only need sign where indicated on the estimate and your repair is expedited. If you prefer to upgrade to a new unit (often we provide a trade in value) we will send you a new order confirmation showing the price of the new equipment and the trade in value (if any). Payment is accepted by Visa, Mastercard or Corporate cheque.